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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Brooks - Greater Philadelphia

Matthew Brooks - Greater Philadelphia

June 11, 2026

5  out of  5
rating by Matthew Brooks - Greater Philadelphia
"After more than 20 years with the same insurance agent, we decided it was time to get a second opinion on our home, auto, and rental property coverage. We’re glad we did.

From our first conversation, John Simpson was responsive, knowledgeable, and easy to work with. He took the time to review our policies, answer all of our questions, and explain our options in a way that was easy to understand. His follow-up and attention to detail were outstanding.

The result? John was able to increase our coverage while saving us nearly $3,000 per year. That’s a significant savings and gave us confidence that we have the right protection in place.

If you’re looking for an insurance agent who genuinely looks out for your best interests and provides exceptional service, I highly recommend John Simpson and State Farm."
We responded:
"Thank you for the amazing review, Matthew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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lisa garner ware

June 5, 2026

5  out of  5
rating by lisa garner ware
"Customer service ( Ryan) is very informative and knowledgeable. Rates are pretty reasonable"
We responded:
"Thank you for the amazing review, lisa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Adrienne Johnson

June 4, 2026

5  out of  5
rating by Adrienne Johnson
"I’ve been with State Farm for almost a year. The employees are friendly and helpful. When I need to pay a bill the company already has my information ready to go so the service is efficient no long holding times. Even if I don’t get in touch with State Farm they will call me back in 1 business day. I’ve been with other companies but State Farm is here to stay! “Like a good neighbor State Farm is there”."
We responded:
"Thank you for the amazing review, Adrienne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Hey Adrienne, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Phaedra P

May 28, 2026

5  out of  5
rating by Phaedra P
"Thanks Ryan , customer friendly, the willingness to provide options was appreciated ."
We responded:
"Thank you for the amazing review, Phaedra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marie Barbee

May 21, 2026

5  out of  5
rating by Marie Barbee
"Samantha was very knowledgeable with all of my questions and patient while trying to talk to me with my curious toddler in the background! Samantha is a great asset to your team! Thanks for all of your help!"
We responded:
"Thank you for the amazing review, Marie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Artem Ochkovskyi

May 19, 2026

5  out of  5
rating by Artem Ochkovskyi
"Ryan was extremely helpful and responsive. He quickly fixed an issue with my policy and made the whole process easy. Highly recommend this agency."
We responded:
"Thank you for the amazing review, Artem! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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John Buckley

May 18, 2026

5  out of  5
rating by John Buckley
"Excellent staff that keeps your best interests in mind. Samantha and Mustafa were attentive and efficient in helping me get my needs met, very thorough and professional."
We responded:
"Thank you for the amazing review, John! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tina Pooh

May 18, 2026

5  out of  5
rating by Tina Pooh
"Very professional and helpful."
We responded:
"Tina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Simpson’s Team!"
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Stephan Brown

May 18, 2026

5  out of  5
rating by Stephan Brown
"Been with state farm for over 40 years there the best"
We responded:
"Thank you for the amazing review, Stephan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Terrence Ward

May 18, 2026

5  out of  5
rating by Terrence Ward
"Great customer service time and time again I would highly recommend john Simpson state farm"
We responded:
"Thank you for your kind review of State Farm Agent John Simpson’s Team. We appreciate it!"
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Linda Gallen

May 11, 2026

5  out of  5
rating by Linda Gallen
"Ryan has always been super friendly, great customer service. I feel the company State Farm rates are too high, but no reflection ob Ryan who is wonderful!"
We responded:
"Thank you for your kind review of State Farm Agent John Simpson’s Team. We appreciate it!"
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Erikka Caballero

May 7, 2026

5  out of  5
rating by Erikka Caballero
"Great customer service"
We responded:
"Thank you for the amazing review, Erikka! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Samantha Heuer

April 27, 2026

5  out of  5
rating by Samantha Heuer
"Great experience with State Farm—friendly, responsive, and made everything easy to understand. Highly recommend!"
We responded:
"Thank you for the amazing review, Samantha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Steven Oriani

April 25, 2026

5  out of  5
rating by Steven Oriani
"A well run insurance office. They're resposive and friendly."
We responded:
"Thank you for the amazing review, Steven! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Franklin Dorrell

April 24, 2026

5  out of  5
rating by Franklin Dorrell
"Very professional. Very knowledgeable and always helping their customers and the best deal. They could possibly give them very courteous and polite"
We responded:
"Thank you for your kind review of State Farm Agent John Simpson’s Team. We appreciate it!"
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nick ward

April 23, 2026

5  out of  5
rating by nick ward
"The agent Mustafa was a great help! It was easy and quick."
We responded:
"Thank you for the amazing review, Nick! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ricky Addario

April 22, 2026

5  out of  5
rating by Ricky Addario
"Worked with Mustafa. He’s the best and got me a great quote! Definitely go here for auto insurance"
We responded:
"Thank you for the amazing review, Ricky! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sherrie Conlan

April 20, 2026

5  out of  5
rating by Sherrie Conlan
"Very easy to deal with just wish my coverage was less expensive"
We responded:
"Thank you for the amazing review, Sherrie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Arlene Schaal

April 18, 2026

5  out of  5
rating by Arlene Schaal
"I had a great experience working with my State Farm agent, Mustafa Kocaman & John Simpson. They were professional, friendly, knowledgeable, and took the time to clearly explain all my auto insurance options without making me feel pressured. The process was smooth and straightforward, and they made sure I felt confident in the coverage I chose. I really appreciated their responsiveness and willingness to answer all my questions. Highly recommend this group if you’re looking for someone reliable and easy to work with."
We responded:
"Thank you for the amazing review, Arlene! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Shamyra Clark

April 15, 2026

5  out of  5
rating by Shamyra Clark
"All around great service! Every time I reached out it's always a pleasure."
We responded:
"Thank you for the amazing review, Shamyra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Aga Fox

April 8, 2026

5  out of  5
rating by Aga Fox
"Great agency. Have been with them many years Ryan was helping me today and as always I’m very happy."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent John Simpson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jiahong Li

April 7, 2026

5  out of  5
rating by Jiahong Li
"I was at dealer’s service department when I found I did not put my new insurance card in my car. The dealer insisted to see the proof of auto insurance. I called my State Farm agency for help. They sent my insurance card copy to my phone. Their help is quick and complete, it saved my day!"
We responded:
"Thank you for the amazing review, Jiahong! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Maddie Ivers

Maddie Ivers

April 2, 2026

5  out of  5
rating by Maddie Ivers
"Mustafa was super helpful & patient while assisting in getting my car insured and a life insurance policy at the best rate. He was also really friendly and made sure I understood everything I was getting & I didn’t feel like he was trying to sign me up for unnecessary things just to tack on added costs. I appreciate that he took the time to hear me out and my situation and not try to force things I couldn’t afford. I didn’t expect the process to be this easy so I’m very grateful to him!"
We responded:
"Thank you very much Maddie and please let us know if we can help you out with anything further or answer any of your questions. "
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PJs and Pans

March 31, 2026

5  out of  5
rating by PJs and Pans
"Ryan is Phenomenal! Always professional knowledgeable helpful & patient. God knows multiple task always comes up when paying over phone or if I have a question . It never fails . Yet, Ryan never misses a beat! He keeps up in the midst of my busy incoming calls or College kids texting needing something. It’s like having a personal assistant for a few minutes lol ! At months end everything needed to get accomplished gets completed! Thanks Ryan for always being on your toes efficient & patient! ~Lynette J. & Family"
We responded:
"Thank you for your kind words. I am happy Ryan has been so helpful. Please give us a call if you need anything further. "
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Kelli

March 27, 2026

5  out of  5
rating by Kelli
"Always great service and quick response if message is left for them at the office. We have had John and his team for years very happy and satisfied!"
We responded:
"Thank you Kelli. We appreciate the kind words. If we can help with any other of your insurance needs please don’t hesitate to call. Thanks "